eGov General Information

Service Lead: Jim Adams, jim.adams@vita.virginia.gov

eGovernment (eGov) Service Offering

The use of multiple contracts and suppliers allows the commonwealth to provide more choices with open competitive pricing to our agencies while leveraging other existing contracts and governance models for cost savings and improved oversight. This approach provides greater "transparency" in related revenue and expenditures which has become of greater importance across all levels of government.

Overview​

VITA has awarded contracts to multiple suppliers for the commonwealth's electronic government (eGov) services after a competitive procurement process. eGov contracts are for Web services, including the state website (virginia.gov), hosting, and operations and maintenance. The new contracts modernize the eGov program.

The following awards were made:

  • State website (virginia.gov) --> CapTech Ventures
  • Hosting --> Site Vision, American Internet Services (AIS) and Cyberdata Technologies​
  • Operations & Maintenance for web applications --> Cyberdata Technologies and Broad Point Technologies

*All Virginia public bodies, including state agencies, universities, school systems and localities can use the eGov contracts.

Browse the web services contracts

The eGOV Service Advisor is in place to assist agencies and public bodies with web business for information and recommendations for building their eGOV framework.  The Service Advisor will assist with Statement of Requirements (SOR), making recommendations about hosting and O & M suppliers (based on the new statewide contracts). 

Services in the Offering

Web Hosting           please visit the service page

VITA retains responsibility for infrastructure governance and is reviewing all hosting requirements and requests for alternatives to the infrastructure provided by Northrop Grumman. The service lead for Web hosting services at VITA is Mike Shaffer. He may be contacted at mike.shaffer@vita.virginia.gov.

Statewide contracts for eGOV hosting services have been awarded to three suppliers to provide agencies with additional choices in scalable hosting solutions for Web and non-Web-based applications. There are no restrictions or limitations for non-executive branch agencies or other public entities. Use of these contracts by executive branch agencies is subject to VITA governance policies; for those agencies, hosting under this contract includes but is not limited to the following:

  • Development and test environments
  • Small, business specific applications not otherwise available
  • Unique business need not suitable to CESC (e.g., resource-intensive research)
  • Large, static storage (e.g., GIS)
  • Non-sensitive data

Operations Applications and Maintenance                              please visit the service page

New web development can be done using the VITA IT Contingent Labor contract with CAI

New development may also be done by an O&M supplier under the following conditions: 

  • When the customer already has a maintenance relationship with the supplier and requires development of a new web application that will also be maintained by the same supplier.
  • When the customer needs payment processing applications that will be maintained by the same supplier.

Portal/website development                                                  please visit the service page

virginia.gov

This contract can be utilized by public bodies to purchase website/portal development, installation, data migration, and website/portal redesign services utilizing Sitecore Content Management Products and Support.

Users purchasing through this contract should work with the supplier to determine the specific project scope, to be formalized in a Statement of Work.

Eligibility

All Virginia public bodies, including state agencies, universities, school systems and localities, can use the new eGOV contracts for Hosting and Operations Applications and Maintenance.

Everyone is eligible, even other states. 

Benefits

  • More flexibility, choice, and price competitiveness in selecting a supplier
  • Choice of options and price competitiveness in selecting the level of operations, maintenance and/or hosting support specific to your needs (including simple coding changes) through the use of the VITA IT Contingent Labor contract with CAI 
  • Choice in scalable hosting solutions for web and non-web based applications.

Typical business benefits and cost savings 

The use of multiple contracts and suppliers allows the Commonwealth to provide more choices with open competitive pricing to our agencies while leveraging other existing contracts and governance models for cost savings and improved oversight.

  • The new approach provides greater "transparency" in related revenue and expenditures which has become of greater importance across all levels of government.
  • Transparency of Commonwealth funds

Additional Benefits

Several services are available: assistance acquiring a Hosting supplier, and acquiring a supplier for Operations Applications and Maintenance. The eGOV Services Advisor is able to coordinate and provide information about which of the new supplier contracts offers the optimal solution for the customer's specific needs.

Training

Information and education are part of the dialogue with the eGOV Services Advisor. Customers may have questions about the several new statewide contracts and how to use them.

Consulting

The nature of the eGOV Services Advisor is to consult with the customer, however, eGOV Service Advisor is an un-rated service (part of existing monthly VITA charges). 

Ordering the service

Please contact the eGOV Services Advisor at eGOVquestions@vita.virginia.gov, or contact Jim Adams directly at 804-416-6148. 

Order timeframe

Orders against the statewide contracts follow the eVA procurement process.  Typically, since the service is on a statewide contract, the customer orders their own service and the delivery is according to suppliers' agreements with the customer.  The hosting service is bound by legislative code for network governance and those requests must be routed through the VITA hosting governance group.  This process is designed to be quick especially if the approvals have been acquired in advance.  See the hosting governance form at VITA Hosting Form (link).

Customer obligation

No specific roles are required.  The customer contact to VITA is expected to be a business owner or AITR, and any procurements resulting from the eGOV Services dialogue follows the agency's normal eVA procurement process. 

Costs

eGOV Services are offered within the current monthly VITA charges for agencies and public bodies.

The "go to" person for this offering

For more information please contact:

Mr. Jim Adams
eGOV Service Advisor
Virginia Information Technologies Agency
11751 Meadowville Lane
Chesterfield, VA 23836
(804) 416-6148
eGOVquestions@vita.virginia.gov

Customers also may contact their VITA customer account manager (CAM).