Additional product information
Q. What is EADS?
A. External Authentication Directory Service (EADS) is a self-service method for users outside of the Commonwealth of Virginia (COV) to access COV applications. Means for creating and managing access is also provided.
Q. When would an agency require EADS?
A. If an agency wants to provide access to an application for external users (such as VIM users) they should submit a request to set up authentication on the AUTH domain provided by EADS. With exceptions for SharePoint, any new group added to the AUTH domain will need EADS configuration.
Q. What is the difference between EADS and the VITA Identity Management (VIM) portal?
A. EADS is a new service which includes VIM. As part of EADS, the VIM portal will function similarly to the way it does today and will now include automated management of VIM accounts and manage application access via security groups.
Q. How does an agency subscribe to EADS?
A. An agency must apply and authorize an EADS setup through the work request process using the Custom Work Request form. In order to subscribe to EADS, an agency must already be subscribed to the VITA/Northrop Grumman standard Messaging Services where EADS is hosted.
Q. Is there a charge for the EADS service?
A. Yes, initial set up pricing will be determined during the work request process when details are known. Pricing for set-up is on a per project basis. There is a recurring fee of $3.16 per month for each user.
Q. What information should be included in the custom work request form?
A. Answers to the questions below should be included in your custom request form:
- Is this a new EADS application or a modification to an existing application?
- Are new application security groups required?
- Should any of the application security groups be published to the VITA Identity Management (VIM) portal?
- If new groups are required, who should be listed as owners in COV account center?
- Are there SWAP requirements? If so, additional VPN and networking component information is needed.
Q. Is there any additional hardware or software required?
A. No, EADS includes hardware, hardware maintenance, software, and software maintenance. Each agency is responsible for ensuring license compliance for their applications.
Q. How do external users get access to agency applications?
A. External users who wants to access to an application should submit an access request via the VIM portal. The request workflow will send an email to the approver(s) designated by the agency. Agency approvers will approve or deny the request. The workflow will take appropriate actions based on the approver's response and the result will be emailed to the external user.
Q. Are there any additional criteria for access to EADS applications?
A. Yes, EADS users are required to be in at least one application group as a condition for accessing EADS applications.
Q. How do agency administrators add and delete users once the EADS application access is established? A. In addition to approving access requests, agency application owners are responsible for adding/removing users to/from the agency application security groups. The COV account center can be used to view and modify application security group membership as needed.