The ITP Printer Service includes consulting expertise to assist customers with matching their business requirements to an appropriate device. Other aspects of the service include:
• Network attached printing device
• Connection to existing network port
• VCCC ServiceDesk support
• Break/Fix hardware services within 18-business hours
• Disposal (where applicable)
More contact information
Got Questions? Need more information?
Contact our VITA OneStop Team at
How to order
Do I contact the VCCC Service
Desk, order on EVA, or order on this Service Catalog?
Contact the VCCC for: Copier, printer, desktop, laptop,
tablet, or handheld-related Installations, Moves, Adds or Changes (IMACs) for a
single machine up to and including 15 machines. A Service Request "Q"
Ticket will be assigned.
Order on eVA : Copier, printer, desktop, laptop, and tablet
orders of a single machine up to and including 15 machines.
on VITA Service Catalog: Use the Service Catalog for efforts that
require purchasing or IMACs of 16 or more machines. These efforts are handled
more like projects - VITA manages these as Work Requests that require
collaborative discussion, solutioning, and special pricing. The machines will
eventually be purchased through EVA, but as a task performed by Northrop
Resource Unit charges applies to unscheduled, project IMACs not
associated with transformation or refresh and unscheduled software or patch
distributions to large groups of machines. IMACs of greater than 15 systems at
the same time will be treated as a priced project that will not exceed the cost
calculated using the Resource Unit Rate times the number of IMACs involved.
IMACs may not be separated into smaller groups in an attempt to avoid project