Workplace Collaboration Description & Product List

Service lead:   Raymond Waters,

Workplace Collaboration Services includes numerous facets of online information sharing​ that enable streamlined collaboration and team work.  Documents are stored, edited by participants, and archived within the same file structure.  Online web pages can be configured to present varying types of information in a cohesive view. Workflow can be enabled to provide basic automation for repetitive tasks.

Services within the offering  

WCS Base Service
The Base service includes hosting of agency SharePoint solutions including initial portal and site collection templates. The agency is responsible for all administration and support of agency site collections. Base service includes one instructor-led introduction class (15 seats).

WCS Full Service
The Full service includes Base service features along with support and administration of site collections with resources provided by VITA. Full service includes one instructor-led introduction class (15 seats).

WCS Migration Option
Migration services are available for new customers interested in migrating content of existing SharePoint sites into the VITA Service Offering. These requests are handled via a custom work request and executed by NG. The WCS teams works with NG on these requests.

WCS Training Option
Training is available for new and existing customers. Training consists of instructor-led training and online training. Instructor-led training is available at CESC as well agency sites in the Metro Richmond area, and are based on availability. A training catalog is available for existing courses, and customers can request training on specialized topic

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